Business Support
We offer service agreements with guaranteed 4 & 8 hour response times, this includes unlimited telephone support, unlimited remote support and more
Standard Service Level agreement
8 Hour Response
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8 hour guaranteed next day response
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Unlimited telephone support
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Unlimited remote support
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No charge for software setup
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Hardware setup and installation (Chargeable)
Priority Service Level agreement
4 Hour Response
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4 hour guaranteed same day response
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Unlimited telephone support
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Unlimited remote support
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No charge for software setup
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No charge Hardware setup and installation
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